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The OmniCom Digital Business Transformation Platform enables companies to align and empower all functions to focus on the customer across channels – Web, Mobile, Phone, and Offline.

It provides companies with a customer-centric digital hub that enables all busi-ness functions to serve the customer in an integrated fashion while giving the customer the ability to interact with the relevant function when and where required.

It also enables a customer-focused “Outside-In” approach that drives trans-formation across all functions in a unified manner (driven by proven, home-grown Sambaash Best Practices).

The outcome is a consistent customer expe-rience & messaging across all functions and channels powered by an integrated and seamless system with real-time insights to monitor business performance.

Key Benefits:

  • Always “ON” Sales & Marketing
  • Persona-based Customer Journey
  • Intuitive Leads & Pipeline Management
  • Uber-ised Customer-to-Sales Connect
  • 360° Customer View across Teams
  • Workflows & Paper-Free Processes
  • Real-time Business Performance Monitoring

Supported Edition: This app supports the Essentials Edition of Dynamics 365 Business Central.

Supported Countries: All countries where Microsoft Dynamics 365 Business Central is available.

Supported Languages: This app is available in English.