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Power Apps and Dynamics 365/BC

1. Create chatbots from Power Apps

Power Virtual Agents allows you to quickly create and maintain intelligent chatbots using a no-code interface. App makers can create and manage their chatbots directly from Power Apps.

You can create and manage your chatbots using the Chatbots option in the left navigation pane.

• To create a chatbot, select Chatbots, then Create, and then select New chatbot. This will take you directly to the Power Virtual Agents portal where you can create your chatbot.

• After you have chatbots in your environment, you’ll be able to view them by selecting Chatbots and then List. You can navigate directly to the Power Virtual Agents portal to update your bot or view analytics.

2. Use AI Builder in Power Apps

AI Builder is a new Power Platform capability for teams with the business expertise to easily automate processes and predict outcomes to improve business performance. AI Builder is a turnkey solution that brings the power of Microsoft AI through a point-and-click experience and is directly integrated into Power Apps and Power Automate.

You can use AI models created using AI Builder in canvas and model-driven apps to add intelligence to your apps.